What is Case Management?
Case Managers serve their University and individual students by coordinating intervention and support efforts across campus and community systems to assist at risk students who are facing crises, experiencing life stressors, and encountering barriers related to their mental health or wellbeing challenges that impede success. Case managers routinely address there areas:
- Assessing a sudent’s needs and support systems
- Planning for crises and helping clients develop coping mechanisms
- Providing psychoeducation related to mental health, substance use or other wellbeing concerns with compassion and care.
- Coordinating and monitoring use of services on or off campus that support the student’s goals
What will a meeting with a case manager be like?
Mental health case managers work with students to develop treatment plans that are properly targeted at their current needs. This involves a thorough assessment of the the student's psychosocial triggers, strengths, and personal needs. Your first appointment is approximately 50 minutes long and the case manager will gather information to best help you and identify those needs. Subsequent appointments will likely be shorter- 30 minutes and will follow up on your ongoing goals, needs and overall care.
How do I schedule with the case manager?
You may schedule an initial appointment with the case manager by contacting the student counseling office at 320-589-6060 or emailing firstname.lastname@example.org or simply stopping up at 235 Behmler Hall. If you have case management needs, your counselor in Student Counseling may recommend that you work with the case manager as well so that your time in counseling can be focused on therapeutic interventions. Additionally, someone outside of the Student Counseling office may refer you for case management via our care alert system. In these instances, the case manager will reach out to you directly to offer services. These services are voluntary.
How many times would I meet with a case manager?
This will vary based on each individual's circumstances. Some may meet with a case manager only 1-2 times, and other students may require ongoing meetings to ensure needs are being met and all resources are in place.
Will the case manager keep my information confidential?
Yes! As other mental health providers, case managers will keep your confidentiality at the forefront of their work with you. Case management records and others resulting from the services you receive are confidential and will ordinarily not be released to any other person or agency without your written consent. There may be times where you'd like your case manager to coordinate with others on or off campus and in these cases, a release of information would be discussed to allow the case manager to work to best serve and support you.
State and federal laws and/or professional ethics place some limits on confidentiality and may require releasing information, without your permission, to designated authorities. We are required to report if you:
- report a credible and imminent threat of danger to yourself or another person(s)
- report or describe any physical abuse, neglect, or sexual abuse of children or vulnerable adults within the last three years (this includes the occurrence of abuse or neglect to yourself if you were under age 18 at the time of the abuse)
- report your use of an illegal drug for a non-medical purpose during a pregnancy
Bree earned her Bachelor’s degree in in Human Services with an emphasis in Human Development from the University of Minnesota, Morris and is currently working on her master's degree in clinical mental health counseling. Bree has experience working as a mental health practitioner with school aged children at a day treatment program and is excited to bring her mental health experience and expertise to the University of Minnesota, Morris.
This service was developed [in part] under a grant from the Substance Abuse and Mental Health Services Administration (SAMHSA), U.S. Department of Health and Human Services (HHS). The views, policies, and opinions expressed are those of the authors and do not necessarily reflect those of SAMHSA or HHS.